Have you experienced delays and cancellations? As an air, rail, ship or bus passenger, you have rights when travelling in the EU
What can passengers do if they experience a delay or cancellation? This video, produced by EuroparlTV, goes through the passenger rights people enjoy when travelling within Europe. Travellers may be entitled to anything from refreshments to compensation, while passengers with disabilities or reduced mobility also enjoy additional rights.
The EU is the only area in the world where citizens are protected by a full set of passenger rights – whether they travel by air, rail, ship, bus and coach.
Europe has experienced a boom in mobility over the last thirty years. Community legislation has therefore been introduced for all modes of transport to protect passenger rights and ensure they are not lost in a myriad of national rules.
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