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Used a Europe Direct Information Centre recently? We want to hear from you!

Published on August 26, 2014 by in blog, slider

Help us to improve our service to you – please complete our short survey:

http://ec.europa.eu/eusurvey/runner/EDICfeedback2014

 

Thank you for taking a moment to let us know how satisfied you were with the service you received
from your local Europe Direct Information Centre (EDIC). This survey is completely anonymous.

 

 
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Are you ready for travelling this summer?

Published on August 1, 2014 by in blog

Passenger rights Find out about your rights before you travel.

The EU is the first area in the world with a full set of passenger rights for all modes of transport. So whether you are going by coach, plane or boat it could be useful for you. There is also information on what to do if you have lost your luggage, what to do in the event of cancellations and help for passengers with mobility problems.
You can also download the app to keep you informed on the move.

European Health Insurance Card

essential information on the European health insurance card: http://ec.europa.eu/social/main.jsp?catId=559&langId=en

 

 

European Health Insurance Card storyboard competition:

Keep Your passenger rights at hand, everywhere

It’s holiday time and we’re all quite excited by the prospects of going on adventures, city trips, seaside holidays, etc. But are you aware of your rights if thing don’t go as planned? If your plane is delayed, you are denied boarding or your suitcase is lost?

Just to be on the safe side, have a look at the European Commission’s webpages on passenger rights before you leave home. You can also download their app in case you need to looks things up on the go.

And finally, here’s a link for some reading materials for your holidays. Have a great time!

 
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New European Parliament composition explained in 2 minutes

Published on August 1, 2014 by in blog

viEUws just published an animated video “Animation: new European Parliament composition explained in 2 minutes” which explains the composition of the 2014-2019 European Parliament and also provides an overview of all European Parliament Committees, indicating for each Committee which political group chairs it and the number of MEPs present.

• WATCH VIDEO: Animation: new European Parliament composition explained in 2 minutes http://www.vieuws.eu/eu-institutions/animation-new-european-parliament-composition-explained-in-2-minutes/

 
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EU Consumer Rights – Five rights you should know

Published on July 26, 2014 by in blog, slider

In the EU, consumer protection legislation guarantees that everyone has  the right to be treated fairly when buying goods at the supermarket, paying
the bill with the energy supplier or downloading music.

The Charter of Fundamental Rights, the European treaties and sectorspecific EU legislation all guarantee a high level of consumer protection in the EU. European legislation guarantees consumers fair treatment, products which meet acceptable standards and a right of redress if something goes wrong.

Discover more on youreurope.eu Contact your nearest ECC ec.europa.eu/consumers/ecc #EU4Consumers

Before you buy, know your rights!

As a consumer, when you pay for a product or service, be it online or in a shop, in your home country or elsewhere in the EU, you have rights. Many Europeans  are unaware of some of their most basic consumer rights. EU law guarantees you fair treatment, proper information and the possibility to claim your rights, if anything goes wrong.
> Know your rights.> Get all the information before buying.> Insist on your rights if there is a problem.

1. Have defective goods repaired or replaced for free

If any item you buy in the EU, either online or from a shop, is different from how it is advertised or doesn’t work properly, you have at least the right to a free repair or replacement. If repair or replacement is not possible or impractical, you can request a refund or a price reduction instead (in some countries you may have a free choice between rights). You have these rights for a minimum of two years from the date of purchase in a shop or delivery to you.

2. Find support in your home country for problems with traders abroad

European Consumer Centres (ECC) offer you free advice and support when you buy goods or services from a trader in another EU country and give tips to help you avoid potentially costly problems. They can also help you if you have a dispute with a trader and advise you on further steps
if you can’t reach an agreement.

The UK European Consumer Centre http://www.ukecc.net/

3. Send online purchases back within two weeks

You have 14 days to reconsider your purchasing decision and withdraw. So, if you felt pressured to buy, have come across a better deal in the
meantime or have simply changed your mind about anything you bought online, you may always return it within two weeks and get your money
back. Remember that a product must be returned in a resaleable state to receive a full refund, so you can only check the product, not use it. For instance if you bought shoes, you can try them on at home but not wear them outside.

4. Get the full story on whatever you buy

Any company advertising, selling products or supplying services in the EU must give you information which is accurate and detailed
enough to allow you to make an informed choice. This means information about product characteristics, price, payment and delivery
conditions, the seller’s identity and contact details, as well as the duration of a contract and how to withdraw from it. Contract terms used
by traders must be fair and written in plain and clear language. Any points that aren’t clear will be interpreted in your favour and unfair terms won’t be legally binding.

5. Get your money back through the European Small Claims Procedure

If you can’t settle a problem with a trader or with the help of a European Consumer Centre, then in some cases you can make use of the
Small Claims Procedure (in all EU Member States with the exception of Denmark). This is a speedy, cost-effective alternative to traditional court procedures, and can currently be used for online transactions involving up to €2000. It works by just submitting a standard small claims form.

 
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Events and Activities

Published on July 14, 2014 by in blog, slider

The Enterprise club provides an opportunity to network and access information, support and advice on starting and running a business from set-up onwards.The workshops are open to anyone thinking about setting up their own business or becoming self employed and are FREE.  Book at http://bipcleeds.eventbrite.co.uk

7th July 2014 6pm-7.45pm- Is starting a business right for you?

21st July 2014 6pm-7.45pm – bookkeeping,tax and NI

4th August 2014 6pm-7.45pm- Marketing your new businesses

18th August 2014 -6 pm-7.45pm Business resources/the importance of intellectual property

1st September 2014 6pm-7.45pm - Social media for new businesses

 

Business Start Up Workshops with a variety of business support organisations, to point you in the right direction.

Format of the workshop:

How to access Leeds Libraries Business & IP Centre-Library business services

Business advice & guidance-Leeds , York & North Yorkshire Chamber of Commerce

Format of the workshop:

Making tax and book keeping less painful-Chartered Institute of Management Accountants

Marketing your business-Chartered Institute of Marketing

Are you eligible for the New Enterprise Allowance (NEA)?-Job Centre Plus

Do you need a loan to get you started?-Leeds City Credit Union

Networking-Between speakers and attendees

For more information contact Business & IP Centre Leeds Tel: 0113 2478266 , E-mail: bipcleeds@leeds.gov.uk

Workshops also taking place: Book at http://bipcleeds.eventbrite.co.uk

16/7/14 – Halton Library

16/9/14 – Moor Allerton library

14/10/14 – Enterprise Foundation, Headingley

The Work Club at Leeds Central Library  July-August 2014

1st September 2014 -10.30am-12.30pm Work club Drop In

15th September 2014 – 10.30am-12.30pm Work Club Writing a CV

29th September 2014 – 10.30am-12.30pm Work Club Searching for Vacancies

13th October 2014 – 10.30am-12.30pm Work Club Interview Skills

The work club runs from 10.30am to 12.30pm in the portal, 2nd floor Leeds Central Library

 

 

Check out loads of Events in Leeds: http://www.leeds.gov.uk/Events/Pages/default.aspx

 

 


 

 

 

 

 
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Tour de Leeds

Published on June 18, 2014 by in blog

Tour de Leeds Libraries : Monday 23rd June - Friday 4th July

 

 

 

Popular local children’s author Tom Palmer www.tompalmer.co.uk will snap on his bicycle clips and cycle his way around all the libraries in Leeds as part of a special Tour de France author tour – on wheels!

Tom will be greeted at each library by groups of children from local schools, who will hear him talk about his love of books, the joy of reading and how libraries changed his life. Tom will also be reading a special short story he has written to celebrate this momentous occasion in Leeds – involving a young girl, her bike, a visit to the library and a wonderful adventure.

There will also be an opportunity to pick up useful resources and information from Europe Direct. Tom has also produced a brilliant resource pack for schools, which is also available to download and is funded by Europe Direct. http://www.leeds.gov.uk/leisure/Pages/Schools-library-service.aspx

 

 

 
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Le Tour Leeds – Cycling starts here

Published on June 18, 2014 by in blog

 

Visit http://letouryorkshire.com for all the latest information

Le  Tour is coming to Leeds, there’s more to the Tour de France than the Grand Depart with many events taking place across Leeds. Check them out here: http://www.leeds.gov.uk/events/Pages/eventsResults.aspx?t=2965

Tour de Leeds Libraries : Monday 23rd June - Friday 4th July

Popular local children’s author Tom Palmer www.tompalmer.co.uk will snap on his bicycle clips and cycle his way around all the libraries in Leeds as part of a special Tour de France author tour – on wheels!

 

The Tour de France is the third largest sporting event in the world, established in 1903. Set over three weeks and covering 3,500 km, teams compete for the yellow jersey in July each year. Twelve million spectators of all ages line the route to watch the famed publicity caravan and to support the cyclists. 2,000 journalists and photographers cover the Tour de France and it is broadcast to 190 countries by 85 TV channels ensuring a worldwide audience of three billion.

The Tour de France Grand Départ will start at 11.10am on the Headrow, opposite the Leeds Art Gallery, on Saturday 5 July 2014.  Two hours before at 9.10am the publicity caravan will set off from the Headrow.

The caravan and the race will take the following route in Leeds

The Headrow to to A61 Sheepscar Interchange (via Regent Street)

A61 Sheepscar Interchange to A61/Leeds Ring Road

A61 Leeds Ring Road to A659 Arthington Lane (via Harewood House)

A659 Arthington Lane to A660 Leeds/Bradford Boundary (via Pool and Otley)

They will then leave the Leeds boundary and travel on to the Yorkshire Dales and end with a sprint finish in Harrogate late in the afternoon between 4.20pm – 4.45pm.

Stage 2 on Sunday 6 July will start in York at 11.00am and finish in Sheffield between 4.15pm – 4.45pm.  Along the way it will pass through Knaresborough, Harrogate, Blubberhouses, Keighley, Haworth, Hebden Bridge, Elland, Huddersfield and Holmfirth.

Stage 3 on Monday 7 July will start in Cambridge and finish in London.

For the latest information on the Grand Départ of the 2014 Tour de France including travel and transport guidance, visit www.letouryorkshire.com

 

http://www.leeds.gov.uk/residents/Pages/GrandDepart.aspx

 

 

 

 

 
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European Cooperation Day -video competition

Published on June 18, 2014 by in blog

 

 

European Cooperation Day celebrates the benefits and achievements of Territorial Cooperation through local events throughout Europe. It takes place on 21 September 2014.

INTERACT has launched a VIDEO COMPETITION entitled ‘border issues, border solutions’.

Join in on the celebration of European Cooperation Day by submitting a video that represents cooperation between people in Europe and win a trip to Milan to be part of the European Cooperation Day kick off event!

The detail on how to prepare and register entries to the competition is available at the following link:

http://voting.ecday.eu/

The deadline is 15th July 2014.

 
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Fairtrade Food and Drink Mini Festival Saturday 7 June

Published on June 4, 2014 by in blog

 
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Results of the 2014 European Elections

Published on May 31, 2014 by in blog

 

 

 

http://www.results-elections2014.eu/en/election-results-2014.html
 

 
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