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World Consumer Rights Day 15 March 2015 – EU Consumer Rights – Five rights you should know

Published on March 15, 2015 by in blog, slider

World Consumer Rights Day 15 March 2015

http://www.consumersinternational.org/our-work/wcrd/about-wcrd

In the EU, consumer protection legislation guarantees that everyone has  the right to be treated fairly when buying goods at the supermarket, paying

the bill with the energy supplier or downloading music.

The Charter of Fundamental Rights, the European treaties and sectorspecific EU legislation all guarantee a high level of consumer protection in the EU. European legislation guarantees consumers fair treatment, products which meet acceptable standards and a right of redress if something goes wrong.

Discover more on youreurope.eu Contact your nearest ECC ec.europa.eu/consumers/ecc #EU4Consumers

Before you buy, know your rights!

As a consumer, when you pay for a product or service, be it online or in a shop, in your home country or elsewhere in the EU, you have rights. Many Europeans  are unaware of some of their most basic consumer rights. EU law guarantees you fair treatment, proper information and the possibility to claim your rights, if anything goes wrong.
> Know your rights.> Get all the information before buying.> Insist on your rights if there is a problem.

1. Have defective goods repaired or replaced for free

If any item you buy in the EU, either online or from a shop, is different from how it is advertised or doesn’t work properly, you have at least the right to a free repair or replacement. If repair or replacement is not possible or impractical, you can request a refund or a price reduction instead (in some countries you may have a free choice between rights). You have these rights for a minimum of two years from the date of purchase in a shop or delivery to you.

2. Find support in your home country for problems with traders abroad

European Consumer Centres (ECC) offer you free advice and support when you buy goods or services from a trader in another EU country and give tips to help you avoid potentially costly problems. They can also help you if you have a dispute with a trader and advise you on further steps
if you can’t reach an agreement.

The UK European Consumer Centre http://www.ukecc.net/

3. Send online purchases back within two weeks

You have 14 days to reconsider your purchasing decision and withdraw. So, if you felt pressured to buy, have come across a better deal in the
meantime or have simply changed your mind about anything you bought online, you may always return it within two weeks and get your money
back. Remember that a product must be returned in a resaleable state to receive a full refund, so you can only check the product, not use it. For instance if you bought shoes, you can try them on at home but not wear them outside.

4. Get the full story on whatever you buy

Any company advertising, selling products or supplying services in the EU must give you information which is accurate and detailed
enough to allow you to make an informed choice. This means information about product characteristics, price, payment and delivery
conditions, the seller’s identity and contact details, as well as the duration of a contract and how to withdraw from it. Contract terms used
by traders must be fair and written in plain and clear language. Any points that aren’t clear will be interpreted in your favour and unfair terms won’t be legally binding.

5. Get your money back through the European Small Claims Procedure

If you can’t settle a problem with a trader or with the help of a European Consumer Centre, then in some cases you can make use of the
Small Claims Procedure (in all EU Member States with the exception of Denmark). This is a speedy, cost-effective alternative to traditional court procedures, and can currently be used for online transactions involving up to €2000. It works by just submitting a standard small claims form.

 
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Fab Free Drop In Craft Activities – European Spring Craft Fayre 21/3

Published on March 13, 2015 by in blog

Saturday 21 March
11.30am – 2.30pm
Central Library, Art Library
Free Drop in Activities in the Art Library:
• 11.30am – 1.00pm Weaving for Kids! Workshop
• 1.15 – 2.30pm Scrap, Spring Flowers. Adults and Teens
• 1.15 – 2.30pm Art Monsters, kids paper arts.
• 1.45pm Leeds Tapestry Tour. For all the family.
Part of the European Spring Craft Fayre.
Fantastic free workshops and great craft stalls from local crafters.
Ceramics, jewellery, etchings, unusual gifts and more! Spin art, live music and refreshments throughout the day. Creative Cakes from Inkwell Arts.

 

 
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Leeds Tapestry Tour – European Spring Craft Fayre 21/3

Published on March 13, 2015 by in blog

Saturday 21 March
1.45pm
Central Library, Art Library
This is part of the European Spring Craft Fayre. Discover the history of The Leeds Tapestry. For all the family.
Fantastic free workshops and great craft stalls from local crafters.
Ceramics, jewellery, etchings, unusual gifts and more! Spin art, live music and refreshments throughout the day. Creative Cakes from Inkwell Arts.
Free Drop in Activities in the Art Library:
• 11.30am – 1.00pm Weaving for Kids Workshop
• 12.00noon – 1.45pm Music from 13amp, O. Clements and I. Nipper
• 1.15 – 2.30pm Scrap, Spring Flowers. Adults and Teens
• 1.15 – 2.30pm Art Monsters, kids paper arts.

 
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European Spring Craft Fayre – Live music 21/3

Published on March 13, 2015 by in blog

 

Saturday 21 March
12.00noon – 1.45pm
Central Library, Art Library
Come to the Music Library to enjoy live performances from up and coming band 13amp plus O.Clements and I. Nipper.
Part of the European Spring Craft Fayre.
Fantastic free workshops and great craft stalls from local crafters.
Ceramics, jewellery, etchings, unusual gifts and more! Spin art, live music and refreshments throughout the day. Creative Cakes from Inkwell Arts.
Free Drop in Activities in the Art Library:
• 11.30am – 1.00pm Weaving for Kids! Workshop
• 1.15 – 2.30pm Scrap, Spring Flowers. Adults and Teens
• 1.15 – 2.30pm Art Monsters, kids paper arts.
• 1.45pm Leeds Tapestry Tour. For all the family.

 
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TASTE BOOK Explore the tastes of europe

Published on March 11, 2015 by in blog

 

 

Europe’s diverse mix of cultures, traditions
and climate has given rise to a unique range
of produce which span across all food groups.
From meat to fruit and herbs to wine, there are
thousands of products we are proud to call our
own. Techniques can often be traced back over
centuries where methods have been handed
down from generation to generation, ensuring
that they remain of the highest calibre and that
quality never falters.
Our passion for food has also translated into
an impressive portfolio of dishes and cuisines.
Simple plates of food with the fewest of
ingredients and the need for minimal intervention
can be produced in next to nothing. Yet bolder
flavours and unusual condiments can also lead
to inspiration for more adventurous gastronomic
affairs.
It is in this vein that we hope to whet your
appetite; to explore and learn from all that
Europe has to offer. Each recipe is centred
around a product, which is first explored in its
European context before setting out a simple
step by step dish. So enjoy with us a traditional
favourite or why not have a go at something a
bit more avant-garde?

http://tastesofeurope.eu/

 
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EUROPEAN GREEN LEAF 2015

Published on March 7, 2015 by in blog

European Green Capital

Smaller Cities, Growing Greener
The European Green Leaf is a new competition aimed at cities, with between 50,000 and 100,000 inhabitants,
to recognise their achievements in green growth. The recognition is given to a city that demonstrates a
good environmental record & green growth commitment; actively seeks to develop citizens environmental
awareness; and can act as a “green ambassador” to encourage other cities. The European Green Leaf will be
awarded on an annual basis by the European Commission in conjunction with the European Green Capital Award
from 2015 onwards as a stamp of approval to Smaller Cities, Growing Greener!

EUROPEAN GREEN LEAF 2015
Gain recognition for your environmental achievements
Who can apply for a 2015
European Green Leaf?
• The ‘European Green Leaf’ is open to
EU Member States; Candidate Countries
(Turkey, FYROM, Montenegro, Serbia
and Iceland); Liechtenstein, Norway
and Switzerland.
• All cities from the countries listed
above which have between 50,000
and 100,000 inhabitants can apply for
a European Green Leaf.
• In this context, a “city” is understood to
be an urban area and an administrative
unit governed by a city council or
another form of democratically elected
body.
• Past winners may not apply for a period
of three years after they have been
awarded a “European Green Leaf”.
Selection Process
The selection of a city or cities to earn
a European Green Leaf 2015 will be
assessed on the basis of six categories:
• Climate change & energy performance
• Mobility
• Biodiversity & land use
• Quality of air & the acoustic
environment
• Waste & green economy
• Water management
Applications can be made by
31 March 2015 online.
Detailed instructions on how to apply,
including a guidance note can be found
at ec.europa.eu/europeangreenleaf

 
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European Social Innovation Competition

Published on March 2, 2015 by in blog

The Competition invites people to come up with new solutions to social or societal issues and to create growth and jobs. Launched in memory of a social innovator Diogo Vasconcelos, the competition helps participants bring their ideas to life and further develop them in the Social Innovation Academy. The competition has been running for the last two years.

This years’ competition will look for entrepreneurial ideas to advance Europe’s growth model to make it genuinely inclusive and sustainable. The three best projects will be awarded a prize of EUR 50 000.

The 2015 edition will be launched in Gdansk on 23 March 2015, on the theme ‘New Ways to Grow’.  See agenda.

Rules and timelines of the competition will be presented during the launch event.

If you want to join us in Gdansk, register here.

What’s in it for you?

The competition gives participants a chance to:

  • develop a great idea;
  • bring more legitimacy to their work;
  • make their solution accessible to more people.

The award - the three winning projects will be awarded financial support of EUR 50 000.

Do you have a great idea to advance Europe’s growth model? Don’t keep it yourself. Take part in the 2015 European Social Innovation Competition.

http://europa.eu/newsroom/calendar/events/2015/03/23_social_innovation_competition_en.htm

 
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European Spring Craft Fayre 21 March

Published on February 27, 2015 by in blog, slider

European Spring Craft Fayre Saturday 21 March 10.30am – 3.30pm Leeds Central Library, Arts Space

Fantastic crafts and stalls from local crafters.
Cool workshops, live music and refreshments throughout the day.
Make Learn Sell Buy Play!
Free Event, all welcome.

 
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Fairtrade School celebration and Fairtrade Fortnight 23 Feb-3 March 2015

Published on February 24, 2015 by in blog

The fairtrade school celebration takes place on 27th Feb in Leeds

Celebrating Schools Fairtrade and Global Learning work

Announcing the winner of the Agents of Change film competition

Fun acitivities, fairtrade stalls and resources to take away.

We’ll be having our Europe Direct Leeds  tombola, with lots of fairtrade goodies up for grabs.

Official opening by Greg Mulholland MP

Presentation from Horbury Bridge Academy, 2014 winners of Margaret Demidecka Award

see more at http://www.leedsdec.org.uk/events.php

Vote for your favourite young persons film!

 

Fairtrade Celebration Feb 2015

http://fortnight.fairtrade.org.uk/

 
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Inspiring Entrepreneurs Growing Pains and Gains 23rd Feb Leeds

Published on February 10, 2015 by in blog

 

https://www.eventbrite.co.uk/e/leeds-screening-inspiring-entrepreneurs-tickets-15005020420

 
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